Parcelis provides a licensed shipping protection solution designed for Shopify merchants who want to eliminate the operational overhead of lost, damaged, or stolen shipments. Integrated directly into the checkout experience, Parcelis allows customers to opt in for protection during purchase, creating a seamless and transparent layer of coverage.
• Checkout Protection: Offer shipping protection as an opt-in at checkout, giving customers confidence in their purchase.
• Zero Merchant Involvement: Parcelis manages the full claims process, removing the need for merchant-side support or intervention.
• Human Claims Support: Every claim is reviewed and handled by a dedicated support team for a more reliable resolution process.
• Fast Resolution: Claims are typically resolved within 5–7 days, ensuring quicker outcomes compared to traditional carrier processes.
• Licensed Protection Model: Operates as a compliant and licensed provider, offering a structured alternative to self-managed shipping protection.
• Improved Customer Trust: Customers receive clear coverage options and reliable support, helping maintain brand trust even when delivery issues occur.